Privacy Policy

Last updated: July 13, 2026

1. Who we are

FramesDecoder ("we", "us") is a digital media and digital product brand. This policy explains what data we collect through this website and our mailing list, why we collect it, and what rights you have.

For any privacy or support request, write to support [at] framesdecoder [dot] com.

2. What we collect

• Email address and first name (if you provide it) when you join our mailing list.
• Email engagement data: opens, clicks, unsubscribes. Collected by our email provider.
• Basic technical data (browser type, device, approximate region) collected by the providers that host and serve this site.

We do not collect payment data. Payments, invoices, taxes and refunds are handled by our Merchant of Record at checkout, acting as the seller of record.

3. Why we collect it

• To send you the newsletter and updates you signed up for. Legal basis: your consent. You can withdraw it any time with the unsubscribe link in every email.
• To deliver purchased products and answer support requests. Legal basis: performance of a contract.
• To keep the site secure and understand basic usage. Legal basis: legitimate interest.

4. Who processes it

• MailerLite: email delivery and automation.
• Merchant of Record at checkout: payment processing, invoicing, taxes and refunds, as seller of record.
• Hosting and content delivery providers that serve this website.

We do not sell your data. We share it only with the processors listed above, to the extent needed to run this service.

5. How long we keep it

Mailing list data: until you unsubscribe, or until we delete inactive records. Support correspondence: as long as needed to resolve the request and meet legal obligations.

6. Your rights

Under the GDPR you can request access, rectification, erasure, restriction, data portability, object to processing, and withdraw consent at any time. Write to support [at] framesdecoder [dot] com. You can also lodge a complaint with a data protection supervisory authority.

7. International transfers

Our processors may process data outside the EU/EEA. Where they do, transfers rely on their standard safeguards, such as standard contractual clauses.

8. Cookies

This site does not set its own tracking cookies. Providers that serve the site or the embedded checkout may set technically necessary cookies.

9. Updates

When this policy changes, we update this page and the date at the top.